Shipping policy

Updated 17 June 2026

This Shipping and Delivery Policy is part of our Terms and Conditions (“Terms”) and should therefore be read alongside our main Terms and Conditions page.

What are my shipping and delivery Options?

We offer free UK wide delivery on all of our items. 

For normal in stock products that are ready to ship, we offer a free Royal Mail 24 hour service. The cut off time is 10am GMT.

For custom made products the applicable manufacturing lead time specified within the product listing is currently 5 working days and will need to be added on top of the couriers delivery time of 2-3 days in transit, meaning you can expect your order in 7-8 days. If you require the item sooner, please contact us before ordering via email to see if we can prioritise this for you.

Lit Up Displays operates from a closed manufacturing workshop. As we do not have a retail storefront, we cannot accept walk-in customers or order pickups.

Do You Deliver Internationally?

We do not currently offer international shipping.

What Happens if An Order Is Delayed?

All orders are often sent using a UK courier (Royal Mail). All shipments are sent with tracking details that will be shared with you via email when the order is marked at fulfilled. Lit Up Displays is NOT VAT registered in the UK and therefore all orders are charged without additional taxes. If your order is delayed, please let us know at sales@litupdisplays.co.uk

Questions About Returns?

If you have questions regarding returns, please review our Returns Policy: https://litupdisplays.co.uk/policies/refund-policy

How Can You Contact Us About This Policy?

If you have any further questions or comments, you may contact us by:

Email: sales@litupdisplays.co.uk
Phone: +447446653500

Or use our contact form on the contact us page and we will respond to you within 24 hours.